We Buy Ugly Houses Reviews: Are They Worth It?

10 mins read Apr 10, 2025
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Edited By

Priya Anand

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Editor
Edited By

Priya Anand

Editor, Houzeo
About Priya Anand is a residential real estate expert specializing in evaluating U.S. real estate companies. She provides unbiased reviews on the pricing, services, customer experiences, and potential drawbacks of the company to help buyers and sellers make informed decisions. Find Priya Here linkedin
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We Buy Ugly Houses is a network of real estate investors. They buy distressed homes for cash. Additionally, with a franchise model, their coverage extends to most of the U.S.

Pros

  • You get a cash offer within 24 to 48 hours.
  • You can close the deal in just three weeks.
  • You save on repair and service charges.

Cons

  • You may get only 50% to 70% of your home's Fair Market Value.
  • You get little to no scope for negotiation.
  • Your selling experience depends on the franchisee you work with.

We Buy Ugly Houses is a cash home buyer. They focus on distressed homes and offer a quick cash deal. You can sell a house as-is to them without making any repairs. They can buy any house, whether it’s facing foreclosure or has structural issues.

However, their cash offer is usually lower than Fair Market Value. This means you could get only 50% to 70% of your home’s worth. However, multiple offers on a cash buyer marketplace can help you secure a better deal.

    ✍️ Editor’s Take: We recommend selling your home with Houzeo. As America’s #1 cash buyer marketplace, Houzeo connects you with nationwide investors and buyers. This helps you attract and manage multiple cash offers. Compare We Buy Ugly Houses vs. Houzeo.

Is We Buy Ugly Houses Legit?

Yes, We Buy Ugly Houses is one of the most widely known cash house buyers in America. They were established in 1996 by their parent company, HomeVestors.

According to their website, We Buy Ugly Houses has worked with over 140,000 homeowners so far.

How Does We Buy Ugly Houses Work?

Getting a cash offer from We Buy Ugly Houses is straightforward:

  1. Contact We Buy Ugly Houses: You can either call 877-413-4379 or visit the We Buy Ugly Houses website to sell your house fast.
  2. Submit Details: Provide information about your house like its location, square footage, features, etc.
  3. Schedule a Home Inspection: They inspect your house within 24 hours. You will receive a no-obligation cash offer after the home inspection. This is usually a “take-it-or-leave-it” deal.
  4. Accept the Cash Offer: If you accept the cash offer, you can sign a purchase agreement and choose a closing date.
  5. Receive Cash: Once you finalize the deal, you can get cash in hand in as little as 3 weeks.

Properties That We Buy Ugly Houses Purchases

Here are the different types of properties that We Buy Ugly Houses purchases:

  • Homes with structural issues
  • Properties facing foreclosures
  • Homeowners going through a divorce or retirement
  • Inherited houses
  • Homes in high-crime neighborhoods

We Buy Ugly Houses Coverage

We Buy Ugly Houses operates in 48 states, including D.C. However, they do not offer services in Alaska, Hawaii, and South Dakota.

We-Buy-Ugly-Houses-Reviews

How Much Does We Buy Ugly Houses Pay?

Like most cash buyers, We Buy Ugly Houses also pays less than the market value. Their offers usually range from 50% to 70% of what your home is actually worth. So, if your property is valued at $250,000, you might only get an offer between $125,000 and $175,000.

Additionally, there are various factors that influence the cash offer of We Buy Ugly Houses. These include current market conditions, recent sales in your area, and property type. They also look at how old the home is, what shape it’s in, and how much it might cost to fix.

» What’s My Home’s Value: You can know your home’s market value with Houzeo’s free Home Worth Estimator. It helps you estimate the amount you will get upon sale.

We Buy Ugly Houses Customer Reviews

WeBuyUglyHouses.com has a 2.3 out of 5-star rating on Yelp based on 76 reviews. On Google, they have a 3.3 out of 5-star rating based on 41 reviews.

We Buy Ugly Houses Positive Reviews

✅ Chip praised WeBuyUglyHouses for their strong systems and professional team. They said the company solves complex real estate problems that others can’t. They also highlighted the honesty, transparency, and integrity of the company.

Chip GlennonUSASubmitted 2025

Fantastic system and processes wonderful people at corporate that help train and deploy people across the country that solve complex and difficult real estate situations that conventional methods are not able to for thousands of people across the country. Kudos to the entire organization for bringing professionalism integrity and trust into a business that by in large outside of homevestors lacks honesty transparentency and accountability to the customer.

Source: Google

✅ Donovan praised We Buy Ugly Houses for their exceptional service. They also commended the fast closing process and the trustworthy team.

Donovan WeddellUSASubmitted 2025

This company is phenomenal to say the least. Best process to close on a house fast and with a great trust worthy team at the same time.

Source: Google

We Buy Ugly Houses Reviews Complaints

❌ Anastasia criticized WeBuyUglyHouses for using unfair methods and misleading homeowners. They said the company targets older people and uses false repair claims to push low offers.

Anastasia D.USASubmitted 2025

OMG, these loosers that are affiliated with Homevestors are just taking advantage of homeowners. They are using predatory practices, manipulations and deceipt to take home owners accross, touting that their homes need so many repairs to justify their predatory lowball offers. They target the elderly and eagle who are not able to see real value in their assets. Gross!

Source: Yelp

❌ Kathryn criticized We Buy Ugly Houses for ignoring requests to stop spam calls. They said the company kept mailing their grandmother despite multiple requests to stop. They also raised concerns about how the company treats its customers.

Kathryn FieldsUSASubmitted 2025

This company keeps mailing my grandmother when we have called multiple times to get them to stop. We have asked to be put in a do not contact list but get mail from them at least once a month. I will be filing a complaint with the FTC. If they are doing this to random people who knows how they actually treat their customers.

Source: Google

We Buy Ugly Houses Reviews: Pros and Cons

Here are the pros and cons of selling your home with We Buy Ugly Houses.

✅ WeBuyUglyHouses.com Pros:

This cash buyer has certain advantages over the traditional home-selling process:

  • Quick Closing: We Buy Ugly Houses can close on your property in as little as 3 weeks.
  • Fast Cash Offer: They are known for extending cash offers within 24-48 hours. So, you can get quick cash in hand if you’re in a hurry.
  • No Service Fees: Many reviews for We Buy Ugly Houses mention that they don’t charge any service fee when you sell your house to them.
  • Save on Repair and Closing Costs: You avoid spending money on repairs by selling your home as-is. Further, all closing costs are borne by the company.
  • Low Risk of Deal Falling Through: We Buy Ugly Houses pays in cash, so there’s no waiting for loan approvals or financing issues. This makes the sale more likely to close smoothly.

❌ WeBuyUglyHouses.com Cons:

We Buy Ugly Houses complaints reflect the following disadvantages of the company:

  • Lowball Cash Offers: We Buy Ugly Houses deducts the repair costs and estimated profits before extending their cash offer. So, you may get just 50% to 70% of your home’s FMV.
  • No Scope for Negotiation: Cash buyers like We Buy Ugly Houses usually make fixed cash offers. You cannot negotiate or ask for a higher price. So it is like a take-it-or-leave-it deal.
  • Unsolicited Spam Messages: Many We Buy Ugly Houses reviews state that their associates send out numerous spam messages. These messages are often sent to people who may not even own distressed properties.
  • Inconsistent Quality of Service: We Buy Ugly Houses offices are run by local real estate investors. So, your experience can vary depending on how your local investor handles the sale.

Competitors

» Jump to: We Buy Ugly Houses vs. Houzeo | We Buy Ugly Houses vs. HomeLight | We Buy Ugly Houses vs. Offerpad

1. We Buy Ugly Houses vs. Houzeo

We Buy Ugly Houses often offers a lower sale price. They typically make lowball cash offers with no room for negotiation. This often leaves sellers feeling helpless and underpaid.

On the other hand, Houzeo helps you access multiple offers. You can also counter those offers to get a deal closer to your expectations. This gives you more control and a better chance of getting top dollar for your home.

FeaturesWe Buy Ugly HousesHouzeo
Sale Price50% to 70% of FMVUp to 100% of FMV
Customer Rating2.3 Stars (76 Reviews)4.9 Stars (11,035 Reviews)
Closing Timeline21 to 30 Days2 to 60 Days
Fees/Commissions$199 onwards
Closing Costs0.5% to 1.25%
Scope for Negotiation
Counter Offer
Mobile App

2. We Buy Ugly Houses vs. HomeLight

We Buy Ugly Houses provides convenience to home sellers, but they can take up to 3 weeks to close a deal. Additionally, if a seller needs more time, they can extend the closing timeline further.

However, with the HomeLight Simple Sale option, you can receive cash in hand in as few as 10 days. So, HomeLight lets you sell quickly.

3. We Buy Ugly Houses vs. Offerpad

We Buy Ugly Houses follows an offline approach, where a local property specialist visits your home to assess its condition. This means you may need to compromise on convenience and speed to get an offer.

On the other hand, with Offerpad, you simply need to fill out an online offer request form. After this, they will send you a cash offer within minutes.

Other Options You Should Consider

  • Sell For Sale By Owner: For Sale By Owner websites help you list and sell a house yourself, saving thousands in agent commissions. Hence, selling FSBO allows you to retain 100% of your home’s Fair Market Value.
  • Sell Through a Realtor: Traditional Realtors list your property on the MLS and help you at every step of home selling. However, you have to pay them 3% of the home’s sale price for this convenience.
  • Sell Through Discount Realtors: Discount real estate brokers reduce their commissions to offer affordable services. Their commission varies between 0.5% and 2%.

Other Cash Home Buyers Near You

There are many companies that buy homes for cash. You can compare multiple offers and choose the one that gives you the best deal.

RegionStates/CitiesCompanies That Buy Houses For Cash Near Me
NortheastStatesConnecticut | Maine | Massachusetts | New Hampshire | New Jersey | New York | Pennsylvania | Rhode Island | Vermont
NortheastKey CitiesBoston, MA | Brooklyn, NY | Buffalo, NY | Long Island, NY | New York City, NY | Philadelphia, PA | Pittsburgh, PA | Rochester, NY | York, PA
MidwestStatesIllinois | Indiana | Iowa | Kansas | Michigan | Minnesota | Missouri | Nebraska | North Dakota | Ohio | South Dakota | Wisconsin
MidwestKey CitiesCincinnati, OH | Cleveland, OH | Columbus, OH | Detroit, MI | Indianapolis, IN | Kansas City, MO | Milwaukee, WI | Omaha, NE | Minneapolis, MN | St. Louis, MO | Boulevard Heights, MO |
SouthStatesAlabama | Arkansas | Delaware | Florida | Georgia | Kentucky | Louisiana | Maryland | Mississippi | North Carolina | Oklahoma | South Carolina | Tennessee | Texas | Virginia | Washington, D.C | West Virginia
SouthKey CitiesAtlanta, GA | Asheville, NC | Baltimore, MD | Charlotte, NC | Charleston, SC | Columbia, SC | Dallas, TX | Fort Lauderdale, FL | Fort Myers, FL | Fort Worth, TX | Greensboro, NC | Greenville, SC | Houston, TX | Huntsville, AL|Killeen, TX | Knoxville, TN | Lexington, KY | Louisville, KY | Miami, FL | Nashville, TN | New Orleans, LA | Orlando, FL | Pasadena, TX | Raleigh, NC | San Antonio, TX | St. Augustine, FL | Tampa, FL | West Palm Beach, FL | Memphis, TN | Austin, TX | Norfolk, VA | Jacksonville, FL | Tallahassee, FL | Pensacola, FL | Augusta, GA | Virginia Beach, VA | Clearwater, FL | Savannah, GA | Chattanooga, TN | Columbus, GA | Lawrenceville, GA | Winston-Salem, NC | Birmingham, AL | Jackson, MS
WestStatesAlaska | Arizona | California | Colorado | Hawaii | Idaho | Montana | Nevada | New Mexico | Oregon | Utah | Washington | Wyoming
WestKey CitiesColorado Springs, CO | Denver, CO | Fresno, CA | Las Vegas, NV | Los Angeles, CA | Phoenix, AZ | Sacramento, CA | San Diego, CA | San Francisco, CA | Seattle, WA | Tucson, AZ | Portland, OR | Salt Lake City, UT | Orange County, CA | Roseville, CA | Lemon Grove, CA | Bakersfield, CA

Is We Buy Ugly Houses Worth It?

Yes, We Buy Ugly Houses can help you sell your property quickly, but their offers may be lower than market value. So, if you need to sell fast and are open to a lower offer, they can be a convenient choice. However, you may end up selling for less than your home’s worth.

Instead, we recommend selling your home with Houzeo. They provide wide exposure to your property and let you compare offers from multiple cash buyers. This helps you secure the best possible offer for your home. Check Houzeo’s affordable pricing to help you get started.

» Houzeo Reviews: See why over 10,000 home sellers have given Houzeo a 4.9-star rating on Google and Trustpilot.

Frequently Asked Questions

1. Who owns We Buy Ugly Houses?

We Buy Ugly Houses is owned by HomeVestors of America, a real estate investment company. They have been in business since 1996 and operate through a network of franchisees across the U.S.

2. How does We Buy Ugly Houses work?

The working process of We Buy Ugly Houses is straightforward. They buy homes in as-is condition for cash. You don’t need to make repairs or pay agent fees. After a quick home visit, they give you a no-obligation cash offer. If you accept, you can close the deal in as little as three weeks.

3. How much does We Buy Ugly Houses pay?

The cash offers from We Buy Ugly Houses are usually below market value. They range from 50% to 70% of a home’s Fair Market Value. Sellers trade a lower price for speed and convenience.

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