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5 min read Aug 14, 2024

Quicken Loans Reviews: Will They Provide Good Recommendations?

Editor
Edited By

Carol Coutinho

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Editor
Edited By

Carol Coutinho

Editor, Houzeo
About

Carol C. is a versatile editor, expertly refining real estate content with precision and creativity. When not exploring market trends, she is immersed in the enthralling world of the theatre.

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✏️ Editor’s Note: Realtor Associations, agents, and MLS’ have started implementing changes related to the NAR’s $418 million settlement. While home-sellers will likely save thousands in commission, compliance and litigation risks have significantly increased for sellers throughout the nation. Learn how NAR’s settlement affects home sellers.

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Quicken Loans is a real estate marketplace for home buyers. You can search for mortgage lenders based on your financial status and mortgage requirements.

Editor’s Rating

4.6

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Pros

  • No service fees.
  • 100% online.
  • Resources available to assist buyers.

Cons

  • No reviews for lender-matching service.
  • Compensation-based recommendations.
  • Limited number of lenders available.

Quicken Loans is a marketplace where you can search for mortgage lenders. They collaborate with lenders and recommend them based on your requirements. They also provide multiple resources to help you through your home-finance journey.

Quicken Loans is often confused as a mortgage lender. However, in 2021, they transitioned to a lender-matching platform and set up Rocket Mortgage for mortgage lending services.

It is important to note, the lenders that Quicken Loans collaborates with pay them compensation. As per Quicken Loans’ website, their rating and recommendations depend on the compensation they receive.

    ✍️ Editor’s Take: We recommend you use Houzeo to find a mortgage lender near you. Houzeo has partnered with top lenders, so you get better recommendations.

Is Quicken Loans Legit?

Quicken Loans is a legitimate lender-matching service. The current CEO of the company is Jay Farner. The company was founded as Rock Financials in 1985 by Dan Gilbert. They initially operated as a mortgage advisor.

In 1999, Quicken Loans initiated its lending services post a rebrand. The company established Rocket Mortgage and transferred all of their lending operations. Since then, Dan has transitioned Quicken Loans to match mortgage lenders with you.

Quicken Loans Lawsuit

Quicken Loans has been accused of lending government-insured FHA loans to non-eligible borrowers. This cost millions to the government as hundreds of borrowers couldn’t pay their mortgages. Quicken Loans settled the case by agreeing to pay $32.5 million to the government.

How does Quicken Loans Work?

To search for a local lender, visit quickenloans.com and click on the ‘Get Started’ button. You’ll have to answer a series of questions.

  • Home Requirements: Answer a few questions regarding the house you want to purchase. This includes the type of house and whether you plan to use it as your primary, secondary, or investment property.
  • Financial Profile: Quicken Loans asks for your credit score and employment status to evaluate your compatibility with their network of lenders’ specific criteria.
  • Personal Information: Provide them with your name and contact details.

Once you submit the information, Quicken Loans gives you recommendations based on your profile and location.

These recommendations exclude lenders not partnered with them. Consequently, you might overlook a lender that is better suited to your requirements but not associated with Quicken Loans.

» What’s My Home’s ValueYou can know your home’s market value with Houzeo’s free Home Worth Estimator. It helps you estimate the amount you will get upon sale.

How Much Does Quicken Loans Cost?

You don’t have to pay anything to get lender recommendations from Quicken Loans. Their services are free. You are subject to regular lender fees and typical mortgage interests. Using Quicken Loans doesn’t affect these costs.

Quicken Loans Reviews

Quicken Loans has a 4.6 out of 5-star rating on Trustpilot based on 19,670 reviews. These reviews, even the recent ones, are for their mortgage lending services. We couldn’t find any customer reviews of Quicken Loans lender-matching services in the first few pages.

Hence, we can’t vet Quicken Loans’ efficiency in matching you with a lender based on these reviews.

Pros and Cons of Quicken Loans

Let’s evaluate the pros and cons of Quicken Loans.

👍 Pros

Here are some benefits of using Quicken Loans:

  • No Fees: Quicken Loans doesn’t charge you any fees to suggest recommendations.
  • 100% Online: Quicken Loans offers their services online. You need to fill out a form on their website.
  • Extensive Resources: Quicken Loans has an extensive collection of free-to-use tools and blogs to help with your mortgage journey.

👎 Cons

Here are some drawbacks to working with Quicken Loans:

  • No Reviews to Vouch for Services: Quicken Loans has no reviews for their lender matching service.
  • Limited Recommendations: Quicken Loans only recommends the lenders that collaborate with them.
  • Limited Coverage: Quicken Loans doesn’t offer services in all states. They have not disclosed the states they serve in.

Top Mortgage Lenders

» Jump to: Rocket Mortgage | Better Mortgage

Here are the top 2 mortgage lenders coverage to help you find your best match:

1. Rocket Mortgage

Nationwide Coverage

Rocket Mortgage
Rocket Mortgage Logo
  • Min. Credit Score: 620
  • Houzeo has 4.9 out of 5 stars 4.7/5

    (16,612 reviews)

Rocket Mortgage is an online mortgage lender and is quite popular for refinances. In 2022, Rocket Mortgage has achieved an annual closed loan volume of $133 billion and has become one of the largest online lenders.

  • Pre-Approval Speed: 8 minutes
  • Credit Scores against Loan Types:
    • 580 – FHA, VA
    • 620 – Conventional
    • 680 – Jumbo
  • Interest Rate: Lower than national average
  • Days to Close: 47 days
  • Types of Loans:
    • Offers fixed- and adjustable-rate conventional and jumbo loans, FHA loans
    • Doesn’t offer USDA, home equity, HELOCs, land loans, or loans to purchase foreclosures

What you need to know about applying for a mortgage from Rocketmortgage.com –

Rocket Mortgage has 4.7 out of 5 stars on Trustpilot.

 

» Rocket Mortgage ReviewsKnow why Rocket Mortgage is one of the top mortgage lenders in the US.

Nationwide Coverage: Rocketmortgage.com is available in 50 states.

2. Better Mortgage

#1 Online Platform

Better.com
Better Mortgage Logo
  • Min. Credit Score: 620
  • 4.25 stars 4.2/5

    (1,587 reviews)

Better Mortgage is an online platform that helps home buyers get a mortgage for new homes, refinances, etc. With its fast closing time and highly intuitive digitized interface, Better.com offers a seamless mortgage application process.

  • Pre-Approval Speed: 20 minutes
  • Credit Score: 620
  • Interest Rate: Lower than the national average
  • Days to Close: 32 days
  • Types of Loans:
    • Better.com offers fixed- and adjustable-rate conventional and jumbo loans, FHA loans
    • Better.com doesn’t offer VA and USDA loans

What you need to know about applying for a mortgage from Better.com –

Better Mortgage has 4.2 out of 5 stars on Trustpilot.

 

» Better Mortgage Reviews: Know why Better Mortgage is one of the top mortgage lenders in the US.

 

Near-Nationwide Coverage: Better.com is helping home buyers get mortgages in 47 states.

Is Quicken Loans a Good Company?

There is no harm in getting suggestions from Quicken Loans. You can compare the fees, interest rates, and other services of multiple lenders on their platform. You can also use the free tools and resources available on their platform.

Quicken Loans only recommends lenders who agree to pay a fee to them. So, you may miss out on better service providers.

If you want to find a top mortgage lender near you, use Houzeo’s platform. Houzeo provides crucial details, including reviews and recent transactions of these professionals. So, you can compare and find the one that matches your requirements.

Quicken Loans FAQs

What is Quicken Loans?

Quicken Loans is an online marketplace for financial service providers. They help you find a local mortgage lender. Quicken Loans also helps you in your mortgage journey by offering multiple tools and buyer's guides.

Who owns Quicken Loans?

Quicken Loans is owned by Rocket Companies, a fintech company that offers real estate services in the US. The company operates under the leadership of their CEO Jay Farner.

Does Quicken Loans affect credit score?

Quicken Loans doesn't perform hard credit checks for recommendations, so your credit score remains unaffected. However, the lenders you choose through Quicken may conduct a hard check, causing a slight impact on your credit score.

What's the difference between Rocket Mortgage and Quicken Loans?

Rocket Mortgage was previously known as Quicken Loans. They then changed the name to Rocket Mortgage to align it with their parent company, Rocket Companies. Quicken Loans only provides lender-matching services now.

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