Express Homebuyers Reviews: Will You Get Your Homes Worth?

10 mins read Aug 12, 2024
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Edited By

Carol Coutinho

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Editor
Edited By

Carol Coutinho

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Carol C. is a versatile editor, expertly refining real estate content with precision and creativity. When not exploring market trends, she is immersed in the enthralling world of the theatre.

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✏️ Editor’s Note: Realtor Associations, agents, and MLS’ have started implementing changes related to the NAR’s $418 million settlement. While home-sellers will likely save thousands in commission, compliance and litigation risks have significantly increased for sellers throughout the nation. Learn how NAR’s settlement affects home sellers.

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Express Homebuyers is a cash for homes company that promises to close on properties in just 7 days. They are ideal for sellers who are on a time crunch.

Editor’s Rating

4.2

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0

(0 Reviews)

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Pros

  • Express Homebuyers makes a preliminary cash offer in minutes.
  • They offer coverage in 28 states.

Cons

  • Express Homebuyers' offers can be around 50% - 70% of your home's FMV.

Express Homebuyers is a cash buyer company. They work on a franchise-based model across the US. Express Homebuyers buys houses as-is. Moreover, they promise to close the house within 7 days.

Express Homebuyers’ quick closing and no-repair purchase make home-selling a breeze. However, this hassle-free approach comes with a trade-off. Express Homebuyers usually offer 50% to 70% of your home’s fair market value.

You can accept Express Homebuyers’ lowball offer only if you are on a time crunch. But, if you want to get most of your home’s equity, you should list your house on the MLS.

    ✍️ Editor’s Take: We recommend listing your home on the MLS via Houzeo. An MLS listing gets maximum exposure to home buyers who pay up to 100% of your home’s equity. Compare Express Homebuyers vs. Houzeo.

Is Express Homebuyers Legit?

Yes. Express Homebuyers is a legitimate cash buyer with headquarters in Springfield, Virginia. The company was founded in 2003 by Brad Chandler and Judd Allen. To date, they have purchased over 4,000 homes across their coverage.

Express Homebuyers operates through a local investor. So, your experience depends on the local operator.

How Does Express Homebuyers Work?

The entire process of Express Homebuyers is pretty simple. You can sign up and schedule an inspection from their website which makes the process easier and faster.

  • Submit Property Information: Call (877) 804-5252 or submit an online inquiry form on expresshomebuyers.com. You’ll need to provide your property details and contact information.
  • Receive an Initial Cash Offer: An Express Homebuyer specialist will contact you and inquire about your property. After you submit all the information, they give you a preliminary cash offer.
  • Schedule an Inspection: If you accept their preliminary offer, a company representative will conduct a home inspection. They verify the information provided by you and note any additional features.
  • Receive a Final Cash Offer: After inspection, you receive an updated offer that depends on the home inspection.

You have a 30-day window to accept the final offer. Once accepted, you can close the house within 7 days or choose a closing date convenient to you.

Express Homebuyers Coverage

Express Homebuyers operates in 28 states in the US. They work on a franchise-based model. As a result, the service quality may vary across their coverage.

How Much Does Express Home Buyers Pay?

Cash companies like Express Homebuyers generally pay 50% to 70% of your home’s actual worth. Their initial offer is based on the inquiry form and the final offer depends on the home inspection. Their final offer is likely to be lower than the initial offer.

So, Express Homebuyers works best for sellers who are on a time crunch, have inherited property, are relocating, or need cash ASAP. But for a property that is in good condition, they don’t offer fair market value.

» What’s My Home’s Value: You can know your home’s market value with Houzeo’s free Home Worth Estimator. It helps you estimate the amount you will get upon sale.

Express Homebuyers Customer Reviews

Express Homebuyers has a 4.2 out of 5-star rating on Google based on 117 reviews. They also have a 4.4 out of 5-star rating on Trustpilot based on 26 reviews.

The positive reviews of Express Homebuyers praise the convenient sale process. On the other hand, Express Homebuyers’ complaints point out the differences in the initial and final offers.

Express Homebuyers Positive Reviews

✅ Thomas was pleased with the seamless process and flexible closing date. He highlighted how Express Homebuyers was flexible with the closing date, giving Thomas a larger window to move out.

Thomas AdamoUSASubmitted 2022

Everything was so smoothly done. Express Home buyers took care of everything. Not a hitch. They were also more flexible then was expected. We had to change the closing date several times and they worked with us in everything. Always were there, never a problem. Thank you Express Homebuyers.

Source: Google

✅ Wayne was happy with the services offered by Express Homebuyers. He praised the timely updates and top-notch customer service.

Wayne ScottUSASubmitted 2022

I had the best experience with Express Homebuyers from beginning to end! They were very empathetic to my situation with selling my home, and they made sure they kept me abreast to what was going on throughout the process. Express Homebuyers has shown me what the Customer Experience should be about! Thanks Express Homebuyers!

Source: Google

Express Homebuyers Negative Reviews

❌ Contrary to the positive reviews, John was dissatisfied with the customer service of Express Homebuyers. He also highlighted that Express Homebuyers only buy properties that are in cities.

John JamesUSASubmitted 2022

After dealing with them on 2 separate occasions I can say this is a Horrible company to work with. The 1st time, I received a very low-ball offer that was very insulting…The 2nd time the agent told me they would contact me the next day…Their call never came, so I called him. I was told they were only intrested in properties located within cities…He had no plan to return my call as it was not beneficial for them to do so.

Source: Google

❌ Simone was frustrated with the spam calls she received. This happened even when Simone requested not to be contacted.

Simone FaryUSASubmitted 2023

Took a request to be put on their no contact list as an excuse to spam my cell phone with an offer for their services. They were not apologetic, but rather rudely said they were just following up on my request to flip my house. There are literally hundreds of flippers out there, I’m sure you can find better.

Source: Google

Pros and Cons of Express Homebuyers

Let’s evaluate the pros and cons of Express Homebuyers to see if they are the ideal choice for you.

👍 Pros

  • Simple Process: Express Homebuyers manages the home inspection, documentation, and closing to make the process hassle-free.
  • Flexible Closing: You can close the house on a date convenient to you.
  • 30-day Deciding Window: They give you a 30-day window to decide if you want to accept the offer or not.

👎 Cons

  • Lowball Cash Offers: As per the customer reviews, Express Homebuyers’ offers are 50% to 70% below your home’s worth.
  • Reduced Final Offer: Multiple reviews of Express Homebuyers highlight that their final offer is lower than the initial offer.
  • Spam Calls: Some customer of Express Homebuyers complain that they receive unwanted calls after they decline their offer.
  • Inconsistent Service Quality: As Express Homebuyers has a franchise-based model, your experience depends on the local investor.

Express Homebuyers Competitors

» Jump to: Express Homebuyers vs. Houzeo | Express Homebuyers vs. HomeVestors | Express Homebuyers vs. Offerpad

1. Express Homebuyers vs. Houzeo

The hassle-free process of Express Homebuyers comes at a cost. You get instant cash and close on the house in 7 days but lose thousands in your home’s value.

On the other hand, an MLS listing with Houzeo gives you wide exposure to multiple cash buyers. You can use Houzeo’s cutting-edge technology to compare offers and request the highest and best one.

Moreover, you also get a chance to showcase your property to home buyers. This allows you to get up to 100% of your home’s equity.

Express HomebuyersHouzeo
Sale Price50% to 70% of FMVUp to 100% of FMV
Customer Rating4.2 stars (117 reviews)4.9 stars (7,000+ reviews)
Closing Timeline7 to 30 days2 to 60 days
Fees/Commissions$399
Scope for Negotiation
Repair Costs
Compare Offers
Highest and Best Offers

2. Express Homebuyers vs. HomeVestors

HomeVestors also has a similar business model to Express Homebuyers. Both companies offer 50% to 70% of your home’s worth. With HomeVestors, you can negotiate and get a somewhat better deal.

HomeVestors takes 3 weeks to close on the house. Express Homebuyers do it in a week. So, if you need cash ASAP, Express Homebuyers is your ideal option.

3. Express Homebuyers vs. Offerpad

Offerpad is an iBuyer. They have stringent criteria for the properties they purchase. Offerpad’s offers can go as high as 80% of your home’s FMV.

So, if your property is in good condition but you want to sell quickly, Offerpad is a good option for you. However, if your property needs extensive repairs, you may not be able to sell it to Offerpad.

“We Buy Houses for Cash” Companies Near You

There are other “We Buy Houses As Is” companies in the market. You can request offers from multiple cash companies and pick the one that suits you the best.

RegionStates/CitiesCompanies That Buy Houses For Cash Near Me
NortheastStatesConnecticut | Maine | Massachusetts | New Hampshire | New Jersey | New York | Pennsylvania | Rhode Island | Vermont
NortheastKey CitiesBoston, MA | Brooklyn, NY | Buffalo, NY | Long Island, NY | New York City, NY | Philadelphia, PA | Pittsburgh, PA | Rochester, NY | York, PA | Clayton, NY
MidwestStatesIllinois | Indiana | Iowa | Kansas | Michigan | Minnesota | Missouri | Nebraska | North Dakota | Ohio | South Dakota | Wisconsin
MidwestKey CitiesCincinnati, OH | Cleveland, OH | Columbus, OH | Detroit, MI | Indianapolis, IN | Kansas City, MO | Milwaukee, WI | Omaha, NE | Minneapolis, MN | Wayne County, MI | St. Louis, MO | Boulevard Heights, MO |
SouthStatesAlabama | Arkansas | Delaware | Florida | Georgia | Kentucky | Louisiana | Maryland | Mississippi | North Carolina | Oklahoma | South Carolina | Tennessee | Texas | Virginia | Washington, D.C | West Virginia
SouthKey CitiesAtlanta, GA | Asheville, NC | Baltimore, MD | Charlotte, NC | Charleston, SC | Columbia, SC | Dallas, TX | Fort Lauderdale, FL | Fort Myers, FL | Fort Worth, TX | Greensboro, NC | Greenville, SC | Houston, TX | Huntsville, AL|Killeen, TX | Knoxville, TN | Lexington, KY | Louisville, KY | Miami, FL | Nashville, TN | New Orleans, LA | Orlando, FL | Pasadena, TX | Raleigh, NC | Rockville, MD | San Antonio, TX | St. Augustine, FL | Tampa, FL | West Palm Beach, FL | Memphis, TN | Austin, TX | Norfolk, VA | Jacksonville, FL | Tallahassee, FL | Pensacola, FL | Sarasota, FL | Panama City, FL | Augusta, GA | Virginia Beach, VA | Clearwater, FL | Savannah, GA | Chattanooga, TN | Columbus, GA | Lawrenceville, GA | Winston-Salem, NC | Birmingham, AL | Jackson, MS | Biloxi, MS
WestStatesAlaska | Arizona | California | Colorado | Hawaii | Idaho | Montana | Nevada | New Mexico | Oregon | Utah | Washington | Wyoming
WestKey CitiesColorado Springs, CO | Denver, CO | Fresno, CA | Las Vegas, NV | Los Angeles, CA | Phoenix, AZ | Sacramento, CA | San Diego, CA | San Francisco, CA | Seattle, WA | Tucson, AZ | Portland, OR | Salt Lake City, UT | Orange County, CA | Roseville, CA | Ventura, CA | Lemon Grove, CA | Casitas Springs, CA | Bakersfield, CA

Other Options You Should Consider

  • Sell For Sale By Owner: For Sale By Owner websites help you list and sell a house yourself, saving thousands in agent commissions. Around one-third of home buyers pay in cash. Hence, selling FSBO gives you an opportunity to get 100% FMV of your house in cash.
  • Sell to an iBuyer: iBuyers purchase homes needing minimal repairs in as-is condition. They can be a great option if you want to sell your house fast. However, iBuyers have stricter criteria as compared to cash buyers.
  • Sell through a Realtor: Traditional realtors list your property on the MLS and help you at every step of home selling. However, you have to pay them 3% of the home’s sale price for this convenience.
  • Sell through Discount Realtors: Discount Real Estate Brokers reduce their commissions to offer affordable services. Their commission varies between 0.5% and 2%. However, they offset these discounts by offering limited services.

Should You Sell Your House to Express Homebuyers?

Express Homebuyers is a good option if you want to offload your property ASAP. However, if you have some time to invest in the sale, we recommend not to settle for their below market value offer.

To get the most of your home’s worth, you should list and sell on the MLS. Multiple cash buyers and investors extend offers through MLS listing. You can compare multiple offers and select the best one.

We recommend listing on the MLS with Houzeo. Houzeo’s tech-centric platform allows you to compare offers and request the highest and best one. Moreover, you can also attract home buyers who offer a fair market value for your home.

» Houzeo Reviews: Check out why more than 7,000+ home sellers have rated Houzeo 4.9 stars out of 5 stars.

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Frequently Asked Questions about Express Homebuyers

What is Express Homebuyers?

Express Homebuyers is a house flipper that buys distressed houses in cash and sells them for a profit. You can benefit from them by selling you house hassle-free. Express Homebuyers closes on the house within 7 days. However, you need to settle for lowball offers.

Is Express HomeBuyers legit?

Yes, Express Homebuyers is a legitimate network of real estate investors who buy homes for cash. Express Homebuyers operates in 28 states and has a franchise-based model. Their offices are owned and operated by local cash home buyers.

How is Express Homebuyers rated?

Express Homebuyers has a rating of 4.2 out of 5 stars on Google. Their positive reviews revolve around the hassle-free sale process. On the other hand, Express Homebuyers' negative reviews highlight their lowball offers and a significant difference between their initial and final offer.

What is Express Homebuyers lawsuit?

In 2021, Express Homebuyers sent out mass mailers to homeowners in Washington D.C. stating that they were overdue on their property taxes. This created a controversy as many sellers had already paid their taxes. Read how this lawsuit ended.

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